Research on the Working Mode of Counselors Based on the "Fengqiao Experience"

Abstract

In the new era, student affairs management in colleges and universities faces challenges such as diversified student demands, hidden conflicts and disputes, and issues with governance efficiency. As the backbone of ideological and political work in higher education, the traditional "administrative" and "fire-fighting" working modes of counselors are increasingly inadequate to meet current demands. Drawing on the classic wisdom of Chinese grassroots social governance—the "Fengqiao Experience"—this study explores the intrinsic alignment between its core principles and the work of counselors. It aims to construct a new counselor working model centered on "prevention first, grassroots focus, and endogenous growth." This model emphasizes shifting the work focus from "post-incident handling" to "pre-incident warning," transforming the working subject from "individual effort" to "co-governance between teachers and students," and upgrading working methods from "management and restraint" to "service and guidance." The paper systematically elaborates the theoretical foundation of this model and constructs its practical framework, which includes creating an information early warning mechanism of "frontline pre-positioning," a conflict mediation mechanism of "multi-party collaboration," and a growth guidance mechanism of "infiltration and nurturing." Finally, specific implementation paths are proposed, such as enhancing the core competencies of counselors, cultivating student backbone teams, leveraging digital tools, and improving institutional safeguards. These measures aim to advance the professionalization, refinement, and scientific level of counselor work, thereby fulfilling the fundamental task of fostering virtue and cultivating talent.