On the legal problems and countermeasures in the conclusion of electronic contracts — taking e-commerce platform transactions as an example

Abstract

With the deep integration of the digital economy, e-commerce has become a core form of social commodity circulation, and electronic contracts, as the legal cornerstone of e-commerce transactions, are crucial to maintaining transaction order. Taking e-commerce platform transactions as the research object, this paper systematically explores the legal basis, practical models, and prominent problems in the formation of electronic contracts. It is found that the current legal predicaments mainly include difficulties in confirming contractual parties, doubts about the authenticity of intent expression, conflicts between standard terms and consumers' rights and interests, insufficient probative value of electronic evidence, and obstacles in the application of law in cross-border transactions. Combined with typical judicial cases, this paper further analyzes the judicial determination rules for related issues and proposes targeted countermeasures from four aspects: improving the legislative and regulatory framework, enhancing the standardization of electronic evidence, optimizing the mechanism for users' expression of intent, and strengthening the protection of consumers' rights and interests. The research aims to improve the legal regulation system of electronic contracts, resolve transaction risks, and provide theoretical support and practical reference for the healthy development of the e-commerce industry.