Mediating Role of Training Perception And Commitment To The Relationship Between Management Practices and Hygiene Practices In Haidilao Company In China

YongQing Liang; Jennifer Buenviaje Atienza

doi:10.63313/EBM.9162

Authors

YongQing Liang College of Accountancy, Business, Economics and International Hospitality Management, Batangas State University, Batangas City, Philippines Author
Jennifer Buenviaje Atienza College of Accountancy, Business, Economics and International Hospitality Management, Batangas State University, Batangas City, Philippines Author

DOI:

https://doi.org/10.63313/EBM.9162

Keywords:

Training Perception, Organizational Commitment, Management Practices, Hygiene Practices

Abstract

This study aimed to evaluate the hygiene practices of employees in selected Haidilao branches in Guangzhou, China, examine management practices concerning communication and employee involvement, and understand employees' perceptions of training and organizational commitment. It further explored whether training perception and commitment served as mediating variables between management practices and employees' hygiene behaviors, with the intention of developing a comprehensive hygiene management plan based on the findings. Additionally, the study profiled respondents in terms of age, gender, educational attainment, and years of service to grasp their demographic characteristics and their connections to workplace hygiene performance. A quantitative-descriptive research design was adopted, employing a validated Likert-scale questionnaire administered to 161 frontline employees selected through random sampling via the roulette method. Data analysis utilized frequency and percentage for respondent profiling; mean and standard deviation for assessing hygiene practices, communication, involvement, training, and commitment; mediation regression analysis to test the mediating effects of training and commitment; and structural equation modeling (SEM) to validate direct and indirect relationships among variables. All statistical treatments were facilitated by the Statistical Package for Social Sciences (SPSS) to ensure the accuracy and reliability of the results. The findings revealed that respondents demonstrated moderate hygiene practices, with strong compliance in critical food safety tasks but inconsistent adherence in some areas. Management practices in communication and employee involvement were rated as fair, exhibiting strengths in openness and feedback but weaknesses in information accessibility and structured participation. Training and organizational commitment were also evaluated at fair levels, indicating general adequacy yet highlighting the need for improvement. Mediation analysis confirmed that commitment significantly mediated the relationship between management practices and hygiene behaviors, whereas training showed no significant mediating effect. Based on these results, a comprehensive hygiene management plan was proposed to enhance communication, involvement, training effectiveness, and employee commitment across Haidilao branches.

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